Customer Service Representative

Website Art City Vets

Sign-On Bonus For Candidates With Veterinary Experience! Comprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More!

Our goal is to find motivated, responsible full time Client Service Representatives who will thrive in a fast-paced, friendly environment. If you are punctual, reliable, flexible and willing to learn, we’d love to meet you!

Responsibilities include but are not limited to:

  • Basic filing, typing and/or computer data entry
  • Managing client communication on varied platforms
  • Client service and education
  • Other duties as assigned

Please note that we will only respond to candidates that have submitted a full resume and meet the qualifications for this position. Email full resume and cover letter to info@artcityvets.com.

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Night shift
  • Weekends

Supplemental Pay:

  • Signing bonus

COVID-19 considerations:
We are operating via a curbside service as per CDC and AVMA guidelines. Clients are not permitted within our hospital and if interaction becomes necessary we require clients to come prepared with a face covering/mask.

Experience:

  • customer service: 1 year (Required)
  • health care: 1 year (Required)
  • veterinary: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Communication method(s) used:

  • Email
  • Phone
  • Chat
  • In person

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

Company’s website:

  • https://artcityvets.com

Company’s Facebook page:

  • facebook.com/artcityvets/

Benefit Conditions:

  • Only full-time employees eligible

To apply for this job email your details to info@artcityvets.com